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Sioux Falls, South Dakota –– Silencer Central, the largest suppressor retailer in the United States, has unveiled a new Customer Portal which gives all Silencer Central customers access to their information 24/7. This new service allows customers to see the status of their order, as well as online document control, giving the customers better access to their information.
“We’ve said right from the start that we are a customer service-centered company,” said Brandon Maddox, Silencer Central CEO. “Our new Customer Portal gives our customers access to all their information, including all of their documents. The Portal also has the functionality to allow customers to sign documents, further simplifying the silencer buying process. It was designed to enhance the customer experience, which I feel is a vital part of our business.”
The Silencer Central Customer Portal allows customers to fill out, review and sign documents, as well as see the progress on their eZ-Pay plan, order tracking, order history, and much more. New customers will be prompted to start a portal account during checkout, regardless of how they make a purchase, be it phone, internet, or at a show. Existing customers who don’t have a portal account set up can set one up from the website.
For more information on what information can be accessed through the Portal, or to set up an account, go to www.silencercentral.com/blog/customer-information-portal-info/.
Media Contact:
Joe Kurtenbach, Senior Manager Media & Relationships
Email: joe.kurtenbach@silencercentral.com
About Silencer Central:
Silencer Central embarked on its illustrious journey in 2005 as South Dakota Silencer, an events-based business driven by the mission of reaching the underserved hunting and sport shooting market through a simplified silencer ownership process. Evolving into Dakota Silencer and finally rebranding as Silencer Central in August 2020, the company expanded its simplified process to all 42 states where silencers are lawful. Recognized on the 2024 Inc. 5000 list of fastest-growing companies, Silencer Central has made purchasing a silencer a breeze by managing the entire buying process for consumers. With services including a free NFA Gun Trust, interest-free payment options, and direct shipping to their front door upon approval, Silencer Central continues to lead the way. For more information, call 888-781-8778 or visit SilencerCentral.com.